I never write reviews but felt compelled based on this experience. Exceptional customer service from my first inquiry phone call to leaving the store. Paul (my salesman) was super knowledgeable, courteous and professional. I called to ensure a rare guitar was still available as I live 3.5. hrs from the store. Paul was gracious enough to reserve it for me without hesitation. I probably would have bought the amp he was pitching too while I was trying out the guitar but that's possibly for another day. All of the staff was friendly. Highly recommend this place - it was worth the drive. And they're expanding into a larger building(an even bigger candy store for us music nuts)!!! Thanks again.
An Excellent Family Owned Business that Truly cares for each and every customer regardless of a purchase. Massive inventory- Great prices, and exceptional customer service. Being a 20 Year Professional Musician that has worked in many retail music stores, and visited literally 100's all over the country, Can honestly say this place is what EVERY music store should be.
As a bassist, it's always a challenge visiting local music stores. You're lucky to see a couple of basses in there or any kind of selection on strings. That is not the case with Total Music Source. They have a HUGE selection of bass gear and if it isn't on the showroom floor, there's a chance they have it in the back since they do online sales as well. When I was bass shopping they just kept pulling the rabbit out of the hat, more and more and more basses. Very laid back and low pressure sales but attentive when you have questions. Thank you Total Music Source!
I am very impressed with Total Music Source. They are professional, honest and fair. I've had numerous bad experiences with other musical instrument retailers, but these people do it right. Others in the business could and should learn learn how it's done from Total Music Source. Great experience!
We’ve been shopping there for a number of years now. It’s great that they have a wherehouse on the premises because you might have to check several instruments until you find the perfect one! They are very accommodating and have even brought a display of their ukuleles to our jams. The owners are nice, dedicated and friendly.